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Excelsior Springs Police Department
CITIZEN SURVEY
Dear Citizen:
We would appreciate it if you would take a few moments to let us know how we are
doing. It is our goal to constantly strive to improve police service to the community.
This short survey will assist us in setting our goals for the future.
John M. McGovern
Chief of Police
1. Counting yourself, how many people regularly live in your household?
2. Approximately how many years have you lived in Excelsior Springs?
3. Do you own or rent your current residence? 1. Own, 2. Rent
4. In your opinion, the Excelsior Springs Police Department’s overall performance
is:
1. Very Good, 2. Satisfactory, 3. Poor, 4. No Opinion
5. In your opinion, the Excelsior Springs Police Department employee competence
is:
1. Very Good, 2. Satisfactory, 3. Poor, 4. No Opinion
6. In your opinion, the officer’s attitudes and behavior toward the citizens
are:
1. Very Good, 2. Satisfactory, 3. Poor, 4. No Opinion
7. In your opinion, do you have any concerns for your safety and security within
the City of Excelsior Springs as a whole?
1. None, 2. Some, 3. Many
8. What is your opinion of the quality of police services provided by the Excelsior
Springs Police Department?
1. Very Good, 2. Satisfactory, 3. Poor, 4. No Opinion
9. What is your perception of the crime rate in Excelsior Springs over the last
year?
1. Decreased, 2. Increased, 3. About the Same, 4. Unsure
10. Have you had personal contact with a member of the Excelsior Springs Police
Department in the last year?
1. Yes, 2. No
If Yes, please answer the following: I was treated:
1. Professionally, 2. Unprofessionally
11. The employees took the time to take my report and answer my questions or
assist me.
1. Yes, 2. No
12. Do you feel the police department is more community oriented?
1. Yes, 2. No, 3. Unsure
13. The Excelsior Springs Police Department is interested in what you feel is
the most important law enforcement problem in Excelsior Springs. Please check off
the ONE most important problem which you would like us to concentrate
on.
Pick only one in this list:
Other:
14. If you would like to make any comments about the department or
suggestions on what it may do to improve itself, please do so.
Thanks for your Comments!
Thank you for taking your time to complete this survey. Your input
and suggestions are appreciated.
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